Shipping information

Fast delivery. Clear updates.

We offer free next-working-day delivery on eligible mainland UK orders placed before 3:30pm, Monday to Friday.

Free delivery Available on eligible mainland UK orders.
3:30pm cut-off Order before 3:30pm, Monday to Friday, for eligible next-working-day delivery.
Tracked service Tracking details are sent once your order has been dispatched.

Delivery service

What to expect.

Delivery options and availability are confirmed at checkout using your delivery postcode and the products in your basket.

Mainland UK delivery

Free on eligible orders
Delivery aim Next working day for eligible orders placed before the cut-off.
Order cut-off 3:30pm, Monday to Friday, excluding bank holidays.
After the cut-off Orders are normally prepared on the next working day.
Other UK locations Delivery availability, times and any charges are shown at checkout.

From checkout to your door

Your order, step by step.

01

Order confirmed

Once checkout is complete, Shopify sends an order confirmation to the email address you provided.

02

Prepared for dispatch

Our team checks and prepares your order for collection by the delivery carrier.

03

Tracking sent

When the parcel leaves us, tracking details are sent by email where available.

04

Delivered

Follow the carrier updates and delivery instructions until the parcel reaches your address.

Important information

Questions about delivery.

These answers cover the most common questions before and after dispatch.

Do you guarantee next-working-day delivery?

Next-working-day delivery is a delivery aim for eligible mainland UK orders placed before 3:30pm, Monday to Friday. Delays can occasionally occur because of carrier disruption, severe weather, bank holidays or circumstances outside our control.

When will an order placed at the weekend be processed?

Orders placed after Friday's cut-off, during weekends or on bank holidays are normally prepared from the next working day.

Can I change my delivery address?

Contact us as quickly as possible. We may be able to update the address before dispatch, but changes cannot be guaranteed once an order has entered processing or has been handed to the carrier.

What happens if nobody is available?

Follow the tracking information supplied by the carrier. Depending on the service, the carrier may leave delivery instructions, attempt redelivery or direct the parcel to a collection point.

My tracking has not updated. What should I do?

Tracking can take time to update after dispatch. If there is still no progress after the expected delivery period, email info@ahmelectronics.com with your order number.

What if the parcel arrives damaged?

Contact us promptly with your order number and clear photographs of the outer packaging, shipping label and damage. Keep all packaging while we review the issue.

Where can I find returns information?

Visit our Returns, Refunds and Warranty page for cancellation, return and faulty-item guidance.

Need help with an order?

Our UK support team is here to help.

Include your order number and delivery postcode so we can look into your enquiry more quickly.

Contact us Email support